We commit to strong and respectful relationships with our suppliers.


We are committed to engaging fairly with our suppliers and to sourcing ethically and sustainably. We seek strong and respectful relationships with our suppliers.

Across the Group, our relationships with more than 14,500 suppliers are very important. This year we paid suppliers $29.6 billion.

Building strong and collaborative relationships with suppliers is key to delivering responsibly sourced products to our customers.

Our major supplier initiatives relate to responsible sourcing of products containing wood fibre (such as paper and timber) at Bunnings and Officeworks, responsible sourcing of raw materials in the Kmart and Target supply chains and modern slavery vigilance in all our businesses.

Some of the initiatives undertaken during the year include:

  • Officeworks required all suppliers of paper products to disclose detailed information including timber species and harvest location in the absence of a credible third party certification, before products could be ordered;
  • Bunnings revised its timber policy to require all native forest timber products to be independently certified to Forest Stewardship Council (FSC®) or equivalent standard by the end of 2020. Officeworks and Bunnings both recognise FSC® as the leading forestry certification scheme due to its high environmental and social standards for responsible and sustainable forest management, as well as its chain of custody processes and balanced governance structure. 

This year, Kmart, Target, Officeworks and Bunnings businesses also signed the voluntary Business Council of Australia Supplier Payment Code. This requires all signatories to pay small business suppliers within 30 days and to work with small businesses to improve invoicing and payments systems, including through greater adoption of electronic trading. This underscores our commitment to better efficiency in our consumer supply chains to ensure their continued competitiveness.

GRI Standards reference: GRI 102-9, GRI 102-10, GRI 103-1, GRI 103-2, GRI 103-3, GRI 206-1