WESFARMERS SUSTAINABILITY REPORT 2018

Product safety incidents and recalls

During the year our divisions implemented product recalls where possible safety issues arose.

Kmart

Two Kmart brand products were recalled this financial year. These involved a portable single burner stove and a stainless-steel toaster. There were injuries which were required to be reported to the ACCC for the portable single burner stove.

Kmart’s customers reported 162 product-related injuries during the financial year. Similar to previous years, lacerations, burns and allergic reactions were the most common injuries reported. Where possible, Kmart investigated customers' product samples to identify whether any improvements were required.

Product recalls are published here.

Target

There were five voluntary product recalls this financial year. The recalls involved a toaster, Halloween pumpkin wand, an oil heater, children’s nightwear shorts, and denim coveralls. There were also 72 mandatory reports where the customer sought medical attention for a variety of reasons. Lacerations, burns and allergic reactions were the most common injuries reported. Where possible, Target investigated customers' product samples to identify whether any improvements were required.

Product recalls are published here.

Coles

During FY18, four Coles own brand products were recalled due to undeclared allergens (two separate recalls), microbial contamination and possible foreign matter. Coles issued public communication and worked with regulators and its suppliers to mitigate any issues and make improvements and changes to reflect its commitment to provide safe and quality products.

Product recalls are published here.

Bunnings

Product recalls are published here.

Officeworks

Product recalls are published here.

Wesfarmers Industrial and Safety

Blackwoods product recalls are published here.