WESFARMERS SUSTAINABILITY REPORT 2018

Assisting customers to recycle more electronic waste

Officeworks takes a holistic approach when considering the environmental impact of the products it sells, which includes how they are disposed of at the end of their life. The free electronic waste recycling service allows customers to responsibly dispose responsibly of unwanted items, ensuring that the raw materials can be used again.

This year, Officeworks set a target to collect 10 per cent more electronic waste from customers than was collected in the prior year. 

This resulted in 692 tonnes of ink and toner cartridges, computers and accessories, and mobile phones being diverted from landfill.

This was achieved by continuing to raise awareness of the services, which included online enhancements, launching a new shopping bag that reminds customers to recycle, and incorporating messages into Officeworks’ advertising campaigns. The Mobile Muster phone recycling program was rolled out to another 78 stores, and a new recycling station was trialled which included a battery recycling service. Internally, team members were provided with regular performance updates and information as to why this is such an important initiative.

Officeworks will continue to work with all stakeholders including our government accredited partners to identify ways more electronic waste can be diverted from landfill and recycled safely and appropriately.