WESFARMERS SUSTAINABILITY REPORT 2018

Product safety

To ensure the Industrial and Safety businesses provide customers with safe products, each consumer product business constantly looks to improve standards, controls and processes; particularly in high-risk product safety areas and own-brand products. In the 2019 financial year, Blackwoods, NZ Safety Blackwoods, Coregas and Workwear Group reported zero product recalls for all own-brand products. As a technical services business, Greencap focuses on service quality rather than product safety. During the year, Greencap received ISO14001 Environmental Management System Accreditation certification and continued to maintain its ISO 9001 Quality Management System independent accreditation.