2018/19 priorities

WesCEF’s safety objective is to create a workplace free of high potential (HiPo) incidents which could seriously harm our people.  The Safe Person Commitments program launched last year remains a primary tool to reinforce behavioural expectations for all employees when completing high-risk tasks. HiPo hazard reporting increased by 53 per cent in the year.  The total number of recordable injuries for FY18 was 16 compared to six for the previous year. Of note, only four of the recordable injuries were significant enough to require time off work. The Lost Time Injury Frequency Rate is 1.4 compared to 0.7 at the same time last year and the TRIFR is 5.4 compared to 2.2. The injury frequency rates over the past four years remain downwards trending. WesCEF’s employee wellbeing program, Wellness at WesCEF, progressed in FY18 with 60 per cent of the workforce trained to date in mental health resilience and awareness. Safety performance 5.4 total recordable injury frequency rate 2018   5.4 2017   2.2 2016   7.8 2015   5.3 2014   9.5 $(window).load(function () { $("#chart_f83e199d-bd16-4e2d-be9b-fcb0350764ef").highcharts({ tooltip: {useHTML: true,style: {width:150,useHTML: true,borderWidth: 1,backgroundColor: 'rgba(255,255,255,1)'}}, xAxis: [{ reversed: true, categories: [2018,2017,2016,2015,2014] }], yAxis: [{ title: {text: ''}, startOnTick: false,endOnTick: false, tickPositions: [0,2,4,6,8], tooltip: { }, }, { title: {text: ''}, labels: { formatter:function() { var absValue = Math.abs(this.value); if (absValue >= 1000) { return Highcharts.numberFormat(this.value, '0',','); } return this.value; } }, gridLineWidth: 0, opposite: true, overflow: 'false' }], series: [ {name:"TRIFR is the number of lost time and medical treatment injuries per million hours worked",type:'column',yAxis: 0,tooltip:{valueDecimals:1},data: [{y:5.4,color:'#028752'},2.2,7.8,5.3,9.5]}] }); /*This is for hiding the last line on the waste grpah in http://2016.sustainability.wesfarmers.production2.claritycommunications.com.au/our-principles/environment/waste-and-water-use/ Added By SKP:06-10-2016*/ if('6694' == '6707'){ var axisvalues = $('.highcharts-yaxis-labels tspan'); axisvalues.map(function(){ var text = $(this).text() if(text === '2 900' || text === '360'){ $(this).hide(); $('.highcharts-grid path:last-child').hide(); } }); } });

WesCEF businesses continually look for ways to add value for our customers. We regularly review our product and service offerings to ensure that they meet our customers’ needs of cost-efficiency and reliable supply in increasingly competitive markets. CSBP commenced supply of ammonium nitrate emulsion in the year following construction of a production plant at its Kwinana facility. The first product was delivered to CSBP’s foundation emulsion customer in October 2017. During the year, CSBP worked closely with the customer to optimise the product and ensure it met the customer’s needs. Kleenheat has maintained strong results in customer acquisition and satisfaction in the year and enjoyed the recognition of a customer service award for natural gas retailers for the second consecutive year.  Recently, CSBP’s ammonia plant experienced an issue which caused it to shut down and prevented operations continuing. This has affected the production of ammonia and CO2 while CSBP works to repair the equipment in the most efficient and safe manner. Unfortunately, CO2 supply will be impacted until the plant is operational. However, CSBP has increased its import of ammonia to ensure demand is met.

WesCEF and its businesses are proud to support a diverse range of community and not-for-profit organisations to the value of $380,000.  This included sponsorships of the Clontarf Foundation, Moorditj Koort Aboriginal Health and Wellness Centre, WACA Regional Junior Cricket program and the Scorchers Women’s Big Bash League. We also supported our employees to participate in HBF Run for a Reason, Movember, Australia’s Biggest Morning Tea, Clean Up Australia Day and National Tree Day. Making a positive impact on the communities where we work and live is a focus for us, and this includes supporting the wellbeing and vitality of our regional communities. In August 2017, our CSBP Fertilisers business ran a free community day in Carnamah - located 300kms from Perth - for community members who had been affected by drought. The day included free football and netball clinics and special guest appearances from sporting personalities. A sponsorship focus for WesCEF is encouraging more youth to consider a career in science, technology, engineering and maths (STEM). WesCEF employees play a role in the promotion of STEM initiatives including an After School Club called Bright Sparx, developed in partnership with Murdoch University and the Kwinana Industries Council.  In addition, WesCEF’s partnership with Scitech involves working with a Kwinana Primary School to help teachers better understand the new Design and Technologies aspect of the Technologies curriculum.   WesCEF partners with Edith Cowan University (ECU) to develop teacher resources for science and agriculture.  The initiative to explore a science teachers ‘community of practice’ – as outlined in the 2017 Sustainability Report – was discontinued, as it was not able to deliver on expected educational benefits. The program highlighted some of the challenges facing organisations trying to promote STEM education. The partnership did bring the benefit of an ongoing, positive relationship between WesCEF and ECU and provided opportunities for WesCEF employees to work with ECU researchers in the development of teacher resources. Community contributions 383,684 $ Indirect 2018   6,904 2017   0 2016   7,522 2015   33,640 2014   29,642 Direct 2018   376,780 2017   372,5821 2016   307,674 2015   431,469 2014   499,692 1 Restated due to a review conducted in 2018. $(window).load(function () { $("#chart_cfeb1c16-c6d6-4274-a711-62185e0c5dff").highcharts({ tooltip: {useHTML: true,style: {width:150,useHTML: true,borderWidth: 1,backgroundColor: 'rgba(255,255,255,1)'}}, xAxis: [{ reversed: true, categories: [2018,2017,2016,2015,2014] }], yAxis: [{ title: {text: ''}, startOnTick: false,endOnTick: false, tickPositions: [0,200000,400000], tooltip: { }, }, { title: {text: ''}, labels: { formatter:function() { var absValue = Math.abs(this.value); if (absValue >= 1000) { return Highcharts.numberFormat(this.value, '0',','); } return this.value; } }, gridLineWidth: 0, opposite: true, overflow: 'false' }], series: [ {name:"Indirect (dollars)",type:'column',yAxis: 0,tooltip:{valueDecimals:0},data: [{y:6904,color:'#028752'},0.0,7522.0,33640,29642]}, {name:"Direct (dollars)",type:'column',yAxis: 0,tooltip:{valueDecimals:0},data: [{y:376780,color:'#71b898'},372582,307674,431469,499692]}] }); /*This is for hiding the last line on the waste grpah in http://2016.sustainability.wesfarmers.production2.claritycommunications.com.au/our-principles/environment/waste-and-water-use/ Added By SKP:06-10-2016*/ if('6696' == '6707'){ var axisvalues = $('.highcharts-yaxis-labels tspan'); axisvalues.map(function(){ var text = $(this).text() if(text === '2 900' || text === '360'){ $(this).hide(); $('.highcharts-grid path:last-child').hide(); } }); } });

WesCEF recognises its obligation to operate in a responsible manner that meets stakeholder expectations, and continues to focus on efficiency and growth while maintaining strong governance, risk management and safety performance. Unfortunately, during the year, there were five occasions when environmental, occupational health and safety, security or process safety regulatory requirements were not fully met. Pleasingly, this has reduced from 25 non-conformances in 2017. None of these events resulted in any material environmental harm, injury, prosecution or fine. Click here for additional detail on these events. Training was conducted on key governance policies including competition and consumer law, anti-bribery, and diversity and equality. Efforts to enhance governance awareness continued with ‘Policy of the Month’ communications, where key policies are made available for discussion in team meetings across WesCEF. WesCEF commenced a review of its supply arrangements to facilitate development of an ethical sourcing policy. This year, CSBP successfully commissioned an ammonium nitrate bagging plant.  The automated plant increased efficiency by improving bagging capacity and quality and reducing manual handling. The plant set new output records consistently producing just over 100 bags per hour and is an excellent example of innovation in action.

Scope 1 and 2 greenhouse gas emissions decreased by 3.6 per cent compared to last year as a result of lower production across our operations. Greenhouse gas emissions 770 tonnes CO2e: '000 2018   770 2017   798 2016   809 2015   761 2014   826 $(window).load(function () { $("#chart_ad8ceb6d-bda8-44c3-a62a-612f98f40008").highcharts({ tooltip: {useHTML: true,style: {width:150,useHTML: true,borderWidth: 1,backgroundColor: 'rgba(255,255,255,1)'}}, xAxis: [{ reversed: true, categories: [2018,2017,2016,2015,2014] }], yAxis: [{ tickAmount:4, title: {text: ''}, startOnTick: false,endOnTick: false, tickPositions: [0,250,500,750], tooltip: { }, }, { title: {text: ''}, tickPositions: [0,400,800,1200], labels: { formatter:function() { var absValue = Math.abs(this.value); if (absValue >= 1000) { return Highcharts.numberFormat(this.value, '0',','); } return this.value; } }, gridLineWidth: 0, opposite: true, overflow: 'false' }], series: [ {name:"Thousand tonnes CO2e: '000 (LHS)",type:'column',yAxis: 0,tooltip:{valueDecimals:0},data: [{y:770,color:'#028752'},798,809,761,826]}, {name:"Tonnes CO2e per $m of revenue (RHS)",type:'spline',yAxis: 1,tooltip:{valueDecimals:1},data: [{y:420.7,color:'#71b898'},487.0,444.5,414,456]}] }); /*This is for hiding the last line on the waste grpah in http://2016.sustainability.wesfarmers.production2.claritycommunications.com.au/our-principles/environment/waste-and-water-use/ Added By SKP:06-10-2016*/ if('6674' == '6707'){ var axisvalues = $('.highcharts-yaxis-labels tspan'); axisvalues.map(function(){ var text = $(this).text() if(text === '2 900' || text === '360'){ $(this).hide(); $('.highcharts-grid path:last-child').hide(); } }); } }); Water is critical to our operations and a reverse osmosis water treatment plant was commissioned during the year to provide an alternative water supply option and increase water security for the CSBP Kwinana site. CSBP continues to support – via the Kwinana Industries Council – the Western Trade Coast recycled wastewater Managed Aquifer Recharge project. The project, led by the Department of Jobs, Tourism, Science and Innovation and CSIRO, aims to infiltrate treated effluent into the groundwater providing secure, long-term fit-for-purpose water for industry. This year, CSBP participated in an industry and research engagement program which brings Western Australian PhD students and industry together to find innovative solutions to existing problems.  The program was successful in identifying water treatment options that could complement or eventually replace the existing artificial wetland that is currently used to strip nitrogen from waste water at the CSBP Kwinana operations.

WesCEF’s workplace priorities continue to be gender balance and inclusion, Aboriginal engagement and employment, and building innovation capability. Female representation increased from 31 per cent of total head count in FY17 to 33 per cent in FY18, and increased from 23 per cent of leadership roles in FY17 to 25 per cent in FY18, following the development of a gender balance roadmap. The roadmap included several initiatives such as leadership and development forums, scenario based-workshops about inclusive workplace behaviour and a continued focus on flexibility and gender balance in recruitment. Despite continued efforts to increase Indigenous employee representation, headcount remained at a similar level at 27 employees, representing 2.2 per cent of the workforce. Positive progress was made in educating major on-site contractors about best practice in building relationships with the Aboriginal community and creating Aboriginal employment opportunities. Click here for more information. WesCEF’s focus on building workforce capability in innovation continues with a series of internal workshops, guest speakers and establishing relationships with innovation thought leaders. In addition WesCEF has provided support for employees to participate in external events including hackathons, competitions and mentoring opportunities. A dedicated innovation space for employees was created during the year at WesCEF’s corporate office. This space has enabled employees to share ideas and discuss opportunities in an informal environment to build capability in innovation.

This year, WesCEF worked with local and national cyber security partners to develop a strategy to safeguard our information and systems and to bring our security position in line with industry standards.This work ensures that WesCEF's systems will continue to be reliable and stable while meeting the unique needs of our businesses. In the year, there was a significant decrease in the amount of incidents related to malware and phishing activities on WesCEF systems. This was due to new perimeter and internal security technologies being implemented. WesCEF is working towards improving visibility of all security events as well as a reduction in the amount of vulnerabilities that may be used to exploit systems. A small number of Kleenheat customers were recently affected by an unauthorised data breach to a third party service. The customers who entered details in the third party site were notified and their data has since been removed. GRI 418-1